Help Center Q&A
Q：Who is Enertic?
A：Founded in 2003, Beijing ENERTIC Engineering Technical Co., Ltd. has been focusing on the quality link for the manufacturing of industrial products, aiming to enable global clients to implement improvements and certification services of procurement chain link, including quality inspection, procurement consultation, schedule control and manufacturing factories. For more information, please visit Enertic introduction page.
Q：What kinds of products does Enertic mainly serve?
A：Enertic mainly serves the industrial products, especially customized industrial products. Enertic provides clients with personalized services for industrial products, such as quality inspection, sourcing and procurement consulting, progress control and consulting services of quality improvement and technology. For more information, please visit Industrial products page.
Q：What services does Enertic provide?
A：Enertic mainly provides services in four modules:inspection & audit, sourcing &procurement services, expediting, quality improvement and technical consulting. For more information, please visit Our service page.
Q：If I need to make consultation, how do I deal with it?
A：Enertic offers multiple consultation ways for you. You can choose any of them to contact us:
◆Online communication on thewebsite:
Click the logoat the bottom right corner of any page, and you can open the dialog box to communicate with us.
You only need to enter any question you want advice in the following dialog box, and our customer service will immediately reply to your question.
The service hours of our customer staff are 9:00 ~ 18:00 from Monday to Friday (UTC+8). You will receive a reply within 24 hours for consultation made in nonworking hours.
If the interface of appears, it means that our customer service staff have been off-duty. You can still leave a message, and we will respond to your questionwithin 24 hours.
◆Other online communication ways:
You can follow our public social networking accounts through the logoat upper right corner on the first page, enabling to communicate with us via social software.
Q：How can I order Enertic’s services online?
A：Click the logoon the first page or on other pages, and you can enter the page of online ordering system.
The service flows of online ordering system are as follows:
You only need to provide some necessary information, and our relevant engineers will contact you within 48 hours to confirm the specific requirements and make a reasonable offer.
If your issue is not resolved in the above-mentioned Q & A link, please contact us through various channels, both online and offline. Enertic will promptly respond to your questions and provide attentive services for you.